FREQUENTLY ASKED QUESTIONS
What is the age range at FKA?
Where and when do the lessons take place?
Do you offer a trial session before enrolling?
How do I register?
What will my child learn during the trial class?
What should my child wear and bring to lessons?
Who should I look for when I arrive?
What if it rains on the trial date?
If my child is unable to attend a particular lesson, what will happen to the paid fees?
If your child is unable to attend a session, a Medical Certificate (MC) or a medical clinic receipt must be provided for the fees to be carried forward to the following month. The MC or receipt may be dated up to two days before the scheduled training session.
An exception applies if your child tests positive for COVID-19, receives a Health Risk Warning, or lives with a household member who is COVID-positive. In such cases, credit will be brought forward to the next available class.
You may also withdraw from a class at least 48 hours before the session. Please note that all credits have a validity period.
If a class is cancelled due to rain, will the fees be deducted?
What are the cancellation conditions?
How long are the sessions?
Can I join anytime, or do I need to wait for the next intake?
You do not need to wait for the next intake. Our programme is designed so that key techniques and concepts are regularly revisited in future terms. This ensures players can jump in at any point and still progress effectively — practice makes perfect. For players showing exceptional potential, we also offer progression opportunities into our Excellence Team, which focuses on more advanced training and competitive play.
If my child is advanced, can they move up to the next class even if they are not yet old enough?
Only with the coach’s permission. We ask that your child first attend a class within their age group. Once the coach has had the opportunity to assess your child — alongside the dynamics of both the current and next-level classes — a decision will be made based on ability, attitude, physical size, and class sizes to ensure the best fit.
What is your coach-to-student ratio?
We maintain specific coach-to-student ratios to ensure each child receives the attention and guidance they need at every stage of their development. For the Under-6 age group, we keep a ratio of one coach to eight students. In the Under-8 category, the ratio increases slightly to one coach to ten students. For Under-10s, we maintain one coach to twelve students, and for the Under-12 and Under-14 groups, the ratio is one coach to fifteen students. These structured ratios help us provide age-appropriate support and maintain quality across all sessions.
Are your coaches certified?
Yes, all our coaches are certified through our in-house training programme, specifically developed to meet the standards required for working with children. They follow a structured curriculum and ensure that each week’s objectives are effectively met.
Do the children get to play matches?
Absolutely! Our coaches regularly organise inter-venue matches, giving students a chance to experience competitive play in a fun and supportive environment. We also host the annual 5v5 Fiesta — a thrilling tournament where all our students compete for the championship title, proudly representing their home venue.
Are there any registration fees?
Yes, all new students are required to pay a one-time registration fee of $100. This includes a full training kit (jersey top, shorts, and socks) and a football. The size of the ball will be appropriate for your child’s age group.
What are the pricing plans available?
- 10-session package – $350
– Classes will be pre-booked for you
– Valid for 3 months from the date of the first class
- 48-session package – $1,248
– Only available at Bukit View Secondary School, Punggol Secondary School, and Yio Chu Kang Secondary School
– Classes will be pre-booked for you
– Valid for 13 months
If you prefer not to commit to a package, single sessions are available at $45 per class.
Are there any additional benefits or discounts when enrolling in regular classes?
Yes, we offer a one-time $20 sibling discount for one of your children when more than one child is enrolled. We also encourage you to keep an eye out for our monthly promotions for more savings.
How do I make payment?
You may make payment by downloading our mobile app or via PayNow using our UEN number: 202346169Z.
Can I pay as I go during the sessions?
The 10-session and 48-session packages must be paid in full at the time of registration. For single sessions, payment and enrolment must be completed at least 48 hours before the class.
Do you offer birthday party packages for kids?
Yes, we do! If you’re interested in hosting a birthday party for your child, please contact us via WhatsApp at +65 9101 0666 or email us at contact@fka.sg for further details.
Our experienced coaches are committed to delivering a fun, memorable, and well-organised birthday celebration. You may choose to host the party at one of The Ark football pitches, creating the perfect setting for an action-packed event.
Are there football camps during school holidays?
Yes, we run football camps during school holidays. Keep an eye on our social media channels for the latest updates and announcements.
Whom should I contact if I have any further questions?
For any additional enquiries, feel free to reach out to our customer service team via WhatsApp at +65 9101 0666 or email us at contact@fka.sg.